FAQ

KeeperHome is a premier online retailer of home furnishings. We have been in business for over 10 years and are passionate about bringing our customers the highest quality products at the absolute best prices. Our commitment to excellence is what sets us apart from the rest. Our mission is to make each and every one of our customers 100% satisfied.

Where is KeeperHome located?

KeeperHome is an online retailer of home furnishings so we do not have any brick and mortar stores. This is why we are able to pass along such amazing savings to our customers. Our customer service center is located in the beautiful Hudson Valley region of New York. Our dedicated customer service department is here to help you 7 days a week 9am-7pm EST at 1-800-986-1610.

Does KeeperHome provide any kind of guarantee?

We strive to make all of our customers 100% satisfied. KeeperHome is committed to excellent customer service. We are here 7 days a week to assist you in any way possible.

We are confident that we have the best selection of quality home furnishings at the lowest prices! If you discover a better price, before your purchase, we will BEAT that price to ensure you get the best price. The item must be available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. So if you find a lower price just call us 1-800-986-1610 seven days a week between 9-7 est and we will BEAT IT!

What forms of payment does KeeperHome accept?

We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also conveniently accept PayPal.

Is KeeprHome.com secure?

Yes! You can feel confident ordering from KeeperHome.com. Our website is McAfee secure with 128 Bit Encryption so you can be sure your information is safe.

How do you ship your products?

All items ship insured by KeeperHome. Most items ship via FedEx, UPS, or another common carrier. Some items due to their size and weight will be shipped by what is referred to as "Freight" (back of truck) or "White Glove" (In home delivery) service. Tracking information will be emailed to you as soon as your item ships. On Occasion your order may ship from different warehouses if you order multiple items. We will then email you separate tracking numbers. For more details please see our Shipping Info section.

Does KeeperHome charge sales tax?

NO sales tax will be charged for shipments to any location.

How do I contact KeeperHome?

Our dedicated customer service department is available 7 days a week 9am-7pm EST at 1-800-986-1610 or via Live Chat.